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FAQ'S

We will continue to update this section to address most customer inquiries. You are also welcome to contact support@dabpress.com directly with your questions.

WHAT ARE SHIPPING TIMES AND COSTS?

WHAT PAYMENT METHODS CAN I USE?

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

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CUSTOMER SERVICE

Call Us: 1-877-773-7755

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

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SHIPPING

Free shipping delivery all orders of $49 or more of eligible items across any product category qualify.

PAYMENTS

Credit Card: Visa, MasterCard, Discover, American Express, JCB and Diners Club. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on DABPRESS within 15 days of the delivery date.

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Delivery Area:

U.S. Shipping Address Only - Only for American address

  1. Shipped from Amazon or our own warehouse.
  2. No import duties required 
  3. Expedited Shipping from Amazon US warehouse 
  4. 2 days handling time.
  5. 3-7 Business day delivered.
  6. Shipping to Alaska and Hawaii will require additional fees.

Tips:

  • China factory warehouse only fulfills orders from countries where we have not built a local warehouse yet or products are out of stock in local warehouse.
  • Please do not choose cross-country warehouse to fulfill your order.
  • We apologies that we are unable to ship your order from other warehouse. So please do not buy products which are not available in your local country warehouse.

Delivery Time:

  1. Estimated delivery time will be provided to you once your order is placed. Delivery time starts from the date of shipping, rather than the date of order. 
  2. Unless there are exceptional circumstances, we make every effort to fulfill your order within [5-7] business days after the date of your order. Business day means Monday to Friday, except holidays.

Tips: 

  • Delivery time may vary due to carrier shipping practices, the distance between your location and the warehouse, method of delivery, and the items ordered.
  • Products may also be shipped in separate packages.

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